The seller
Noetly Premium is sold by NPTN, SASU with a share capital of €1,000, 6 rue de Thionville, 08200 Sedan, France, Sedan register 984 876 409, EU VAT FR24 984 876 409. Complaints and questions: contact@noetly.com.
What Premium includes
- Unlimited questions, instead of 30 a day on the free plan.
- The AI-written portrait, from ten answers.
- The evolution of your axes over time, emergent traits and the shadow side, as the reliability of your profile allows.
- Analysis reports on demand.
NPTN may add to Premium without changing the price of your current subscription. Some upcoming features, including member search and compatibility between profiles, will require a separate agreement when they open.
Price
€3.90 per month, or €35 per year charged in one instalment. Prices include all taxes, French VAT at 20% included, in euros. Payments are accepted from the European Union.
Ordering
An account with a verified email is required. You choose a plan, accept these terms, then confirm payment on Stripe’s secure page, which processes your card details; Noetly never sees them. Stripe emails you a receipt for every payment; your invoices are available from the billing portal.
Trial, renewal, cancellation
The subscription starts with a 7-day free trial. When it ends, the first charge is taken, then the subscription renews automatically every month or every year depending on the plan, at the price shown when you ordered. An email warns you before the trial ends.
You can cancel at any time from Noetly, through the billing portal: the subscription stops at the end of the paid period, at no cost. Cancelling during the trial prevents any charge. Deleting your profile cancels the subscription immediately.
Right of withdrawal
You have 14 days from subscribing to withdraw, without giving a reason. Write to contact@noetly.com or to NPTN, 6 rue de Thionville, 08200 Sedan, France, stating your account email; you may use the model below. We acknowledge receipt by email. If a charge has already been taken, it is refunded in full within 14 days, to the payment method used, and Premium access is removed.
To NPTN, 6 rue de Thionville, 08200 Sedan, France, contact@noetly.com. I hereby withdraw from the contract for the Noetly Premium subscription, taken out on [date], under the account email [email]. Name: [name]. Date: [date].
Guarantees and complaints
The statutory guarantees applying to digital content and services remain in force. Any complaint may be sent to contact@noetly.com; we answer within one month. Nothing in these terms deprives the consumer of mandatory rights or of the courts having jurisdiction by law.
Mediation
Any consumer may use a consumer mediator free of charge for a dispute not resolved with NPTN. The name and contact details of the mediator NPTN belongs to will be published here before subscriptions open.